RESUME

Christopher J. Lanphear
chris [at] chrislanphear [dot] com

OBJECTIVE

To further enhance my growing knowledge of the communications and technology industries and to be an asset of excellence and reliability for myself and my employer.

KEY TECHNOLOGY PROFICIENCIES

  • Web: Apache, SSH, IMAP, DNS, SMTP, POP, FTP, MySQL database schema and design
  • Languages: HTML, XHTML, PHP, Perl, JavaScript, AJAX
  • Operating Systems: Red Hat Enterprise Linux, Fedora, Windows 95/ 98/ ME/ XP/ 2000/ Vista/ Server 2003, Mac OS X

WORK HISTORY

Flextronics International Ltd.
Customer Service Technician
July 2008 – Present
Fort Collins, Colorado

  • Troubleshooting wireless handsets and data devices
  • Account management
  • Customer service
  • Vendor sales and support

RadioShack Corporation
Wireless Specialist
November 2007 – June 2008
Fort Collins, Colorado

  • Building wireless business for company and vendors
  • Development of initiatives to increase awareness of wireless sales at company
  • Training and development of employees and managers with respect to wireless sales
  • Sales and support for vendor customers

T-Mobile USA, Inc.
Consumer Direct Representative, Retail Sales Representative
February 2004 – March 2007
Fort Collins, Colorado

  • Meeting or exceeding monthly gross activation percentages and other sales metrics, as set by T-Mobile.
  • Creation of outbound marketing initiatives, including direct mail, co-branded sponsorships and print advertising.
  • Processing and handling of confidential financial and credit information as well as customer account information.
  • Face-to-face sales and support for existing, incoming and potential T-Mobile customers.

Troma Entertainment, Inc.
Executive Webmaster / Promotions and Marketing Manager
April 2000 – November 2005
New York, New York / Fort Collins, Colorado

  • Responsible for creation, maintenance and development of World Wide Web sites based on Troma’s characters and projects.
  • Full development knowledge of HTML, XHTML, PHP4, mySQL, JavaScript and Perl languages, as well as markup such as RSS and XML output.
  • Traveling to various conventions and events around the country to promote Troma films and sale of merchandise at these events.
  • Scheduling and operations of events such as the TromaDance Film Festival, including volunteer organization, film submissions, advertising and marketing.
  • List of specific websites available upon request.

EDUCATION

Rocky Mountain High School
General Studies
1998-2001
Fort Collins, CO

  • Honor Roll
  • Advanced Choir, “Rocky Mountain Singers” invited performance at Carnegie Hall in New York, NY in March, 2001.
  • Student advisor to Media & Technology department on computer security measures and web standards.
  • Development of several school-based websites and instructional media for other students and classes.

REFERENCES

References available upon request.